Security and admin
Controls an administrator expects.
Set who can sign in and how, who can see what, how long data is kept, and review what happened afterwards.
What you get
Two-factor sign-in
Require a second factor for everyone, with an idle sign-out timer.
Roles and teams
Invite people, assign roles, group them into teams and deactivate them when they leave.
Audit log
An append-only trail of important actions, plus a log of staff views of records.
Access review
Review who has access to what, and export staff activity.
Retention rules and purge
Choose how long call and message data is kept. Pro keeps 90 days, Enterprise is unlimited.
Data-loss checks
Detects sensitive patterns such as Social Security numbers in documents and messages.
Full account export
An administrator can export all the account’s records as a ZIP of CSV files. Export requests, builds and downloads are written to the audit log.
White-label branding
Names, domains, mailboxes and signatures for each brand you run. (Enterprise.)
Your own private database
Each customer gets a private database and application created automatically at signup and never shared with another customer. See the Security page for details.
See ScoutCurrent with your own pipeline.
Book a short demo and we will show the product on a workspace set up the way your team sells.
Get a demo See pricing